01
Break/Fix
Problem happens → call someone → wait for help → repair → repeat. Useful when you need a specific problem resolved.
MANAGED IT SERVICES
IT problems shouldn't be part of your daily routine.
Coastal manages, maintains, protects, and supports your business technology so your team can focus on the business.
Local expertise. Practical solutions. One technology partner.
Your environment. Understood.
- Monitor
- Maintain
- Protect
- Support
- Plan
Business requirements first.
Technology recommendations second.
A DIFFERENT WAY TO WORK
Address problems. Also plan to prevent them.
Break/fix support responds when something goes wrong. Managed IT adds ongoing attention to the environment between support calls.
02
Managed IT
Monitor → maintain → protect → support → plan. An ongoing relationship that considers the health of the complete environment.
THE ENVIRONMENT WE MANAGE
Support for the systems your business depends on.
01
Computers & Devices
Maintenance, updates, monitoring, troubleshooting, and employee support.
02
Network & Wi-Fi
Maintain the infrastructure connecting your people, offices, and systems.
03
Security
Oversight for endpoints, accounts, updates, and practical security controls.
Explore Security04
Backup & Recovery
Manage protection for important systems and information, with recovery in mind.
Explore Backup & Recovery05
Microsoft 365 & Cloud
Accounts, administration, access, licenses, and cloud support.
Explore Microsoft 365 & Cloud06
Technology Vendors
Coordinate technical issues with application, Internet, and other service providers.
HELP FOR YOUR TEAM
Your employees shouldn't have to become the IT department.
When technology gets in the way, employees need someone who can understand the issue and help. Coastal provides remote and onsite support across the Gulf Coast.
We learn your systems, users, vendors, applications, dependencies, and business priorities. Documenting that knowledge makes ongoing support and planning more useful.
Talk about employee supportLOOKING AHEAD
Plan before technology becomes an emergency.
Computers and servers age. Software changes. Your business grows, and requirements change with it.
Coastal helps plan lifecycle improvements and prioritize spending around business needs, rather than treating each replacement as an isolated purchase.
See our approach to IT projectsGETTING STARTED
Understand. Stabilize. Manage.
A supportable environment comes first. Where major problems need remediation, we explain the work before beginning ongoing management.
- 01
Understand
Learn the business, the current environment, and what matters most.
- 02
Stabilize
Address major problems and make the environment supportable.
- 03
Manage
Maintain, monitor, protect, support, document, and plan over time.
A RELATIONSHIP THAT FITS
Not every business needs the same level of IT.
Some businesses need lighter management. Others want Coastal to function as their outsourced IT department. We discuss the appropriate scope after understanding your environment.
Managed IT fits businesses that rely on technology but do not need or want a full internal IT department: professional offices, contractors, accounting and financial businesses, legal offices, healthcare-related organizations, real estate and title businesses, marine and industrial businesses, and other small and midsize organizations.
Discuss Managed IT OptionsSTART WHERE YOU ARE
A clear path forward.
- 01 Kickoff CallFree · 30 minutes
- 02 IT SnapshotFree · High-level review
- 03 Assess$499 · Current state
- 04 Design$1,499+ total · Engineered plan
- 05 ImplementScoped project
- 06 ManageScoped ongoing relationship
Start at the stage that fits your needs. You can stop at the level that gives you the answers you need.
YOUR NEXT STEP
Give your technology a plan. And your team a partner.
A technology problem, an upcoming project, or just a second opinion. Start with a free conversation.